Sometimes things don't work out. If you decide you don't want to keep any of our products, we’ll cheerfully give a refund within 30 days of purchase.
If you need to return an item, please contact us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order. You will be responsible for return postage.
We charge a small flat rate for each product to cover shipping. Additional shipping is charged for Alaska, Hawaii and Canada. If you live in any of these areas, please send an email to firstname.lastname@example.org and we will let you know what the additional charges will be based on what you are purchasing.
When will my item be shipped?
Our products are made at our manufacturing and shipping facility. Please allow 48 hours for your product to be shipped. You will receive an email message when your product is shipped.
We love lambs, we hate spam. Your information is safe with us. CeCe's Wool LLC only collects information that you provide to us voluntarily. We use this information to process your order and payment. Occasionally we will send out special offers or promotional coupons via email. We will only send you emails if you wish to receive them. We respect your right to privacy and will not share or sell your information with any third party, ever.